Terms and Conditions
1. E-ticket or Reservation Confirmation receipt may require for custom and immigration entry.
2. Check-in counters close prior to 50 minutes (2 hours for Group) however we recommend check-in 2 hours earlier (3 hours for Group) for your convenience.
3. Please remember to bring your valid passport and proper documents for immigration entry.
4. Flight schedule is the condition of the government and could be changed without notice according to airline’s unavoidable circumstances.
5. Passengers with special discount are required to present proper document to prove.
6. Please contact our reservation call center in Bangkok, Tel: +66 2653 1111 or Seoul reservation center, Tel: +82 2 1688 8686 / Group +82 2 1688 8880 for any inquiry.
Terms and Conditions (International)
1. T’way air Carriage clause applied for the contract for the carriage of passengers and baggage.
2. T’way air e-ticket is not endorsable.
3. T’way air refuse passengers who have not completed check-in 50 minutes prior to departure and under liability to any other than refund.
4. T’way air e-ticket must be used in order of coupons.
5. Ticket validity period is 1 year after the date of issue and refundable only till 60 days after expiry.
6. Changes and cancellations must be notified to us before their flight departs. Charged cancellation fees are applied in accordance with the terms. (Airport taxes and fuel surcharge are refundable)
7. Fare and other charges marked currency may be different from actual settlement. Credit card payment will be processed only in Korea also the payment will be processed only in Korea.
8. Corrosive, explosive, flammable, magnetic, toxic, oxidizing, radioactive, irritating terms are prohibited from check-in nor admissible into Cabin.
9. Carried baggage is limited size under 55x40x20cm (115 cm) and 10 Kgs.
10. Free baggage allowance is up to 20 Kgs.
Please refer (Baggage Information) for excess baggage fee rate according to destination.
Excess Baggage rate:
From Bangkok to Incheon : THB 300.- per 1 Kg.
From Incheon to Bangkok : KRW 10,400 per 1 Kg.